The Total Cost of Quality October 8, 2020 Doug Koehler What is your total cost of quality? Is it worth it for you to spend the time and money to make sure you get things right the first time?
The Importance of Root-Cause Analysis May 27, 2020 Doug Koehler Sometimes the root cause of a problem seems obvious, when in reality it’s not. If you solve the problem without finding the root cause, you may not be solving the real problem, but simply treating the symptoms.
The Role of a Front-Line Leader: Establishing a Continuous-Improvement Framework June 19, 2019 Hiram Harris The success of an organization is dependent upon numerous factors: strategic deployment, organizational capability and alignment, robust business processes and a sound infrastructure, to name a few. […]
